Questions, answered.

Orderee is a food ordering and delivery platform for Amman. You order from local restaurants in the Orderee app, restaurants manage your order with the Orderee POS, and riders deliver it with the Orderee rider app.

We deliver in Amman, Jordan. Each restaurant has its own delivery area, so the app shows you the restaurants that deliver to your address.

Prices are shown in Jordanian Dinar (JOD). The payment methods available for your order are shown at checkout before you place it.

The delivery fee depends on the distance and the restaurant. You always see it at checkout before you confirm your order.

Yes, where the restaurant offers pick-up. Choose pick-up at checkout and collect your order from the restaurant at the time shown in the app.

You can cancel free of charge until the restaurant starts preparing your order. Once preparation has started, a cancellation may be refused or charged.

Email us at support@orderee-app.com within 48 hours of delivery with your order number and, if you can, a photo. We will look into it and get back to you.

Send us a message through the contact page. We will set up your menu, branches, POS and team accounts with you. You can sell on the Orderee marketplace, use the POS on its own, or both.

Apply through the contact page and choose "Becoming a rider". Once you are approved, you book shifts, receive orders and follow your earnings in the Orderee rider app.

Use the App Store and Google Play buttons on our home page. Until a store listing is live, its button is marked "Coming soon".